As a non-profit organisation with no government funding or parent company support, we rely greatly on the support of those who want and need us the most – YOU, our listeners!

Why Support Hope 103.2?

Maybe you’d like to make a donation but would prefer to investigate it a bit further. Below are answers to some of the questions people ask when thinking about supporting Hope 103.2. If you still have questions that you wish to discuss, please contact us.

How we use your donations

Why do you ask for money?

Because Hope 103.2 is a listener-supported, not-for-profit radio station, it relies on the financial support of its listeners.

How do you spend the money people donate?

Donations support the daily operations of the radio station and also allow us to carry out necessary updates and maintenance of equipment.
A smaller percentage of the funds are spent on the operation of the station’s websites and digital media operations.

Are your accounts audited regularly?

Yes. Our accounts are audited once a year by chartered accountants Frank Clune & Son.

Security of online donations

Are online donations on Hope 103.2’s website safe?

You can donate online with confidence. The donations area of our website is protected by GeoTrust, the world’s second largest digital certificate provider on the internet.

How can I check that your website is secure?

Check that the website address on the top left corner of your browser starts with ‘https:’ (instead of the usual ‘http:’). The ‘s’ indicates you’re on a secure page.

You can also click on the GeoTrust icon at the bottom of the online donations page. You’ll be redirected to the GeoTrust website where you can check our identity.

I want to use my credit card but don’t want to use the website. Is there another way?

Yes! Donating online makes the process easier but if you prefer you can donate with a credit card over the phone or by fax. See our contact details.

Tax and donations

Are donations to Hope 103.2 tax-deductible?

Hope Media Limited is an Australian Taxation Office-endorsed ‘deductible gift recipient’ (DGR).

Any donations of $2 or more made by Australian residents to our organisation are normally tax-deductible. Please check with your tax advisor for your particular circumstances.

If you do not live in Australia, please check with your relevant tax department about deductibility of a donation to us.

Do you issue a tax receipt?

Yes, we do. Once a donation is confirmed, a tax receipt is sent by mail to the donor’s supplied postal or email address.

How long after the donation do you send the receipt?

Normally we send a receipt within 10 business days. After special fundraising events (Hope-A-Thon in November or June Appeal), when we receive a large volume of donations, it may take a little longer.

Methods of payment

How can I pay for donations?

You can pay by credit card (Visa, MasterCard, AMEX or Diners Club) either online, by fax or mail (using our Donation Form), or over the phone (In Australia please call 1300 36 1032, or +61 2 9854 7000 from anywhere).

If you have an account in an Australian financial institution, you can also pay by cheque; alternatively, you can give us a ‘Direct Debit Authority’ to your account using the Donation Form.

Finally, we also accept Money Orders from Australia Post.

Notes:
• You can download the Donation Form from the donation page.
• Please make Cheques and Money Orders payable to ‘2CBA Development Fund’
• Post all correspondence to: Hope 103.2, 2 Leabons Lane, Seven Hills NSW 2147
• Please do not send cash in the mail.

What credit cards do you accept?

We accept Visa, MasterCard and AMEX. We accept Diners Club only online.

Privacy of donations

Are my personal details kept confidential?

Hope 103.2 is committed to ensuring the privacy of your personal information.

Please check our Privacy Policy for details.

Do you share my details with other organisations?

Hope 103.2 securely retains your personal information when provided by you for internal purposes only.

Under no circumstances will Hope 103.2 pass your personal information onto outside organisations except for the purpose in which they are intended (e.g. if you make a donation, we will need to send your credit card details via secure deposit to our bank). We will not sell or disclose your personal information to any individual or entity outside Hope 103.2 for marketing purposes.

Do you use these details to send me emails/letters?

We may contact you by email or by mail to notify you of opportunities and services related to Hope 103.2.

If you still have questions please check our Privacy Policy or contact us.

Special donations

Can I make a donation in memory of a loved one?

Yes. We will send a letter to the family of the person, letting them know of your memorial donation (amount will not be disclosed). We will also send you the tax-deductible receipt (if appropriate).

Please contact us for further details.

Can I make a donation in my will?

Yes. This type of donation is known as a ‘bequest’. There are special requirements for leaving a bequest, we suggest you contact us so that we can give you proper advice.

Can I make a recurring donation?

Yes. Our Pledge Partner program is designed for people wanting to make a regular monthly contribution. We can set up automatic debits from your credit card or (Australia only) your bank account. In this case, we will send you, at the end of the financial year, a statement with details of your donations for tax purposes.

Naturally, you can request us to stop the deductions at any time.

We can also organise a different period for your donations, e.g. bi-monthly, quarterly, etc.

Are there other special donations?

You can also make a donation to celebrate a special occasion, or as a birthday or Christmas gift.

Please contact us if you have any special requirements.

Hope 103.2 governance, affiliations and values

Are you a commercial radio station or organisation?

No. Hope Media is a non-profit organisation that relies greatly on our listeners and other supporters. We do not have government funding or parent company support.

Who runs Hope 103.2?

Hope 103.2 is owned and operated by Hope Media Limited, a non-profit media organisation located in Sydney, Australia.

Do you have a Board of Directors?

Hope Media is governed by a Board of Directors. The board includes men and women with many years of experience in media, education, law, marketing, ministry and other professions.

Are you associated with a church or religious organisation?

No. Although we uphold mainstream Christian beliefs and values, we are a non-denominational organisation and, as such, we are not associated with any particular church or religious association.

What values do you support?

We adhere to the core beliefs and values of mainstream Christian faith.

We believe that the world needs hope and its power of positive transformation. We also believe that the message of Jesus in the Gospels is a message of hope.

Miscellaneous questions

I made a donation and now I have a question. Who should I contact?

If you cannot find an answer to your question in this section, we suggest you contact us.

Why haven’t I received my tax receipt yet?

Sometimes, in particular, during fundraising events, it may take a bit longer than usual for us to send your receipt (see the questions under Tax and donations above). Please contact us if you still have not received it after the periods indicated in that section.

I lost the original receipt. Can you send me a copy?

No problems. Please contact us and we’ll organise a copy to be sent to you.

I tried an online donation but I get an error message. What can I do?

Error messages can occur in a number of situations, in most cases nothing to do with you! If you need any assistance in completing an online donation, please don’t hesitate to contact us!